FAQ

Where is bumble B design located?

In NE Seattle, just a couple miles north of U.W.. Call us if you need directions for your appointment or to pick up your gift.

Do we offer same day delivery within the Seattle vicinity?

Yes, if the order comes in before 9:30am PST, we can usually accommodate same-day delivery requests unless it’s a volume order.

Can you customize your gifts?

Oftentimes, we can customize. Call or email us and let us know your needs.

Can you accommodate special diets like gluten-free or peanut-free?

Yes we can! Let us know in the “Order Notes” your requests upon ordering. We’ll contact you if there’s any problem providing your request.

Do we deliver on the weekends?

Sometimes! It depends on the weekend.

Do you ship chocolate to warm weather destinations?

We only ship chocolate if temperatures are below 75 degrees, or if you elect airmail shipping, in which case we’ll include cold packs to help prevent the chocolate from melting while in transit.

What are our order processing times?

Please allow 1-2 business days for us to prepare your gift for shipping. If you need us to ship ASAP, mention that in the “Order Notes” field upon ordering, and your preferred gift arrival day. We’ll contact you if we cannot meet your timing.

Shipping Speed Chart (should you elect ground, 2day, 3day air, or pickup?)

Go to UPS Shipping Speed Chart and choose Zip Code: 98115 for shipping from the B hive in Seattle. Usually gifts shipping within WA or OR will only take 1 day via UPS ground.

Can we include a message with the gift you order?

Yes! Input into “Order Notes” field upon ordering on our website. Don’t forget to let us know how you’d like your name or business to appear as the signature! We will hand-write your message in beautiful calligraphy on our gift tag or card.

Gifts for expedited air shipment need to be placed by 9:30 am PST to be shipped the same day